This position is ideal for someone who enjoys communicating with people, providing clear information, and helping members better understand the benefits available to them. You will work directly with union members who have requested information and guide them through the process in a professional and supportive way.
Daily responsibilities include managing inbound and outbound calls, scheduling appointments, conducting virtual presentations, assisting members with benefit information, completing required paperwork, maintaining quality control standards, using basic computer systems, and participating in ongoing leadership development.
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