IntroAre you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you'll love this jobAs one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Cloud domain refers to the area within Information Technology that focuses on the delivery of computing services—such as servers, storage, databases, networking, software, analytics, and intelligence—provided as a service. Examples are AWS, GCS, and Azure. The implementation could be a Private, Public, or Hybrid cloud and the scope includes platform management, security, networking, storage, and enabling DevOps to support the consuming domains (Applications, AI, Data, etc.).What you'll doAs noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Develop infrastructure as code using Terraform, Python, and GitHub Actions to manage KubernetesManage the lifecycle of Kubernetes clusters, including upgrades and implementing best practices.Document solutions, architectural patterns, and best practices around the Kubernetes environmentWork with internal IT teams (Risk, Security, Compliance) to implement security policies on Kubernetes clusters.Implement observability solutions on Kubernetes and develop alerting and monitoringOptimize cluster performance, workload scheduling, resource utilization, and cost efficiency across on-premises and cloud environments.Set up and manage the networking plumbing for Kubernetes.Troubleshoot Kubernetes issues related to resources deployed on the clusterCollaborate with internal application teams to best utilize KubernetesEncourage an environment of sharing and team work among the team.Stay current with systems technology best practices and changing technologies, in order to maintain domain expertise and recommend enhancements or changesSupport communication and response process by responding to users on system issues, maintenance, and system status, and advising and escalating on any prolonged or major issuesParticipate in incident response, root-cause analysis, platform support, and an on-call off-hours support to ensure platform reliability and availability.All you'll need for successMinimum Qualifications- Education & Prior Job ExperienceBachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/trainingKubernetes and platform engineering experienceA strong understanding of DevOps philosophy and best practices3 years of experience as a software developer, platform engineer, or infrastructure engineerPreferred Qualifications- Education & Prior Job ExperienceMaster's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/trainingAzure or Kubernetes technical certifications, such as Certified Kubernetes Administrator certification2+ years of Microsoft Azure Kubernetes Service(AKS) with deep understanding of container orchestration and distributed system concepts2+ years of experience implementing infrastructure as codeSkills, Licenses & CertificationsAdvanced ability to plan strategically for current and future business environments, including future technology and business design changes to create flexible, scalable solutionsIn-depth knowledge of IT business operations, systems requirements, and processesExperience keeping production environments operating at peak performance on the cloud and in containersExperience managing production Kubernetes infrastructure with exposure to the use of cloud vendor Kubernetes solutions such as AKS'Hands-on experience with infrastructure as code and configuration as code built and deployment using CI/CD best practices. Working experience with GitHub/GitHub Actions and ArgoCD are preferred.Experience with service mesh technologies such as IstioExperience with Observability technologies and optimizing monitoring using tools such as Prometheus, Dynatrace, Grafana, or DatadogKnowledge of Linux OS, network, and Azure PaaS solutionsDesire to be part of an incredible team. That means being someone the team can count on, who communicates honestly, respects others and their views, can adapt quickly to changing priorities, and drives positive change.What you'll getFeel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and moreFeel free to be yourself at AmericanFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
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